Monitoring and Controlling
What do we learn? a. What is the nature and importance of control? Ø Controlling : the process of monitoring, comparing, and correcting work performance. Ø Why controlling is important? · Planning : controls let managers know whether their goals and plans are on target and what future actions to take. ( Planning can be done) · Empowering employees : control systems provide managers with information and feedback on employee performance. ( Employees motivated through effective leadership) · Protecting the workplace : controls enhance physical security and help minimize workplace disruptions. ( An organizational structure created to facilitate efficient achievement of goals) b. Steps in the control process. Ø Control process : a three-step process of ...